Please read these Terms of Service before using Tilawa. If you do not agree to these terms, do not use the app or related services.
1. Acceptance of Terms
By creating an account, signing in, booking a lesson, sending a message, or otherwise using Tilawa, you agree to these terms and to our Privacy Policy.
2. Accounts and Login
- You must provide accurate account information and keep it up to date.
- You are responsible for activity that occurs through your account.
- You must keep your login credentials secure and notify us if you suspect unauthorized access.
- Tilawa may support email login and third-party login providers such as Facebook.
3. Lessons, Teachers, and Learning Content
Tilawa helps students connect with teachers, schedule Quran learning sessions, communicate about lessons, and track progress. Lesson availability, teacher assignment, and session format may vary.
Teachers and students are expected to use Tilawa respectfully and only for educational purposes related to Quran learning, memorization, recitation, revision, and support.
4. Bookings, Payments, Cancellations, and Refunds
Some lessons or features may require payment. Prices, packages, cancellation windows, refund rules, and payment methods may be shown in the app or agreed at the time of booking. Where a third-party payment provider is used, its own terms may also apply.
We may refuse, cancel, or reschedule bookings where needed because of teacher availability, suspected misuse, payment issues, or operational requirements.
5. Google Play, Purchases, and Platform Rules
If Tilawa is installed from Google Play, your use of the Android app is also subject to Google Play's applicable terms and policies. Where Google Play Billing or another approved payment path applies, the purchase, cancellation, and refund flow may also be governed by Google Play or the payment provider.
Tilawa should not ask users to bypass Google Play requirements, misrepresent app functionality, or use data for purposes that conflict with the public Privacy Policy and Data safety disclosures.
6. Acceptable Use
- Do not use Tilawa for harassment, hate, abuse, threats, deception, spam, or illegal activity.
- Do not upload or send content that violates the rights, privacy, or safety of others.
- Do not attempt to bypass security, scrape the service, disrupt the app, or access accounts that are not yours.
- Do not impersonate another person, teacher, student, organization, or representative of Tilawa.
7. User Content
You keep ownership of content you submit, such as messages, notes, files, or feedback. You grant Tilawa permission to use that content only as needed to provide, protect, support, improve, and operate the service.
8. Notifications and Communication
Tilawa may send service-related messages such as booking confirmations, lesson reminders, account notices, policy updates, and support responses. You can manage some notification preferences in your device or app settings.
9. Suspension, Termination, and Account Deletion
We may suspend or terminate access if a user violates these terms, creates risk for other users or teachers, misuses payments or bookings, or harms the service. You may stop using Tilawa or request account deletion at any time through the Data Deletion page or through any in-app deletion option we provide.
10. Intellectual Property
Tilawa's app design, branding, software, and service materials are owned by Tilawa or its licensors. You may not copy, modify, distribute, or reverse engineer the service except where allowed by law.
11. Disclaimers and Limitation of Liability
Tilawa is provided on an "as is" and "as available" basis. We aim to keep the service reliable, but we do not guarantee uninterrupted availability, error-free operation, specific learning outcomes, or that every teacher or session will always be available.
To the fullest extent allowed by law, Tilawa will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the service.
12. Changes to Terms
We may update these terms from time to time. Continued use of Tilawa after an update means you accept the updated terms.
13. Contact Us
For questions about these terms, contact tilawa.support@gmail.com.